South Windsor, Youth Counselor,


South Windsor Youth & Family Services


HSSI - Youth Counselor
EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
CLOSE DATE 11/14/2020
LOCATION Community Center

This is professional human service counselor position involved in providing crisis intervention, short-term counseling and other support services for youth and families through the Youth and Family Services Division.

An essential part of the duties of this position is assisting in developing a flexible and anticipatory organization that will provide cost-effective and customer-friendly delivery of quality services to the community. This includes developing new ways to deliver both the short and long-term needs of South Windsor residents consistent with the Town’s goals and objectives.

Work is supervised by the Division Director. Clinical oversight and support by the Clinical Coordinator. Work will be reviewed regularly for overall program effectiveness and efficiency.


Assumes responsibilities to provide direct services including crisis and short-term counseling, information and referral and program support to designated client group consistent with the Town’s goals of establishing and maintaining quality community services through cost-effective, customer-friendly service delivery.

Conducts crisis intervention and/or short-term counseling sessions with clients and/or their families and makes referrals to state and community service agencies, as appropriate; maintains accurate case records and related files.

Supports the town’s Juvenile Review Board by providing case management and assessments.

Accesses clients through office visits, schools and outreach

Responsible for case management and maintenance; compiles ongoing narratives for case records.

Networks with schools, police, courts and other agencies to ensure good case management

Facilitates support groups as needed

Assists in the development, implementation and facilitation of Youth and Family Services programs as needed; assists with other human service functions as needed

Prepares narrative and statistical reports as needed.


Performs related work as required.

One theme of this Total Quality Management organization is teamwork both within departments and among departments to maximize quality service delivery to the citizens of South Windsor. Personnel are encouraged and expected to perform work not definitively described in their job descriptions. Recognition of individual performance beyond one’s job description is a function of the Town’s employee recognition programs and/or incentive pay plan.


Master’s Degree in Counseling, Marriage and Family Therapy or Social Work required. Two years of experience in providing counseling and other supportive services to youth and families.

Considerable knowledge of youth/human services delivery systems and the human behavior of diverse groups.

Knowledge of social group behavior in community center that includes a senior center and teen center

Ability to relate to diverse population groups.

Ability to comprehend complex human problems and recommend appropriate solutions.

Ability to use personal computer and standard office software.

Ability to communicate effectively both orally and in writing.

Ability to work a flexible schedule that will include days and evenings to best fit needs of clients

Ability to perform work consistent with the Town’s goals of establishing and maintaining quality community services through cost-effective, customer-friendly service delivery.

Ability to establish and maintain effective working relationships with clients, co-workers, division directors, other town departments/schools, other human services agencies and the general public.


Possess a valid Connecticut Motor Vehicle Operator’s License.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. The noise level in the work environment is usually quiet to moderate.

SALARY INFORMATION $44,850 to $50,700 per year depending on experience. Union position.



We are an Equal Opportunity Employer.

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