Coventry, Youth Services Coordinator



Class Title: Youth Services Coordinator

Department: Human Services

GENERAL PURPOSE: Responsible for the Coordination, development and implementation of Youth Service

Programs. Conducts positive youth development programs and provides other direct services to at-risk children, youth and their families. Assists in other Human Services activities.


Works under the general supervision of Human Services Administrator.


Supervises students, interns and volunteers.


Administers and provides direct service such as information and referral, case consultation to other agencies, and short term individual, group and family counseling; provides community education on children, youth and family issues: provides crisis intervention after hours and weekends, as needed.

Manages assigned operations to achieve goals within available resources; plans and organizes workloads; Works closely with the all Town Departments and district schools to coordinate and enhance the Town’s program offerings.

Administers youth job bank, assists in mentoring activities, and participates in safe graduation planning. Selects, plans and implements cultural arts, physical activities, and special interest activities for youth.

Coordinates and consults with social service agencies, school staff, community groups, private practitioners, clergy, and police regarding the needs of youth, families and the public in general. Assists with Juvenile Review Board in case management.

Provides assistance to the Human Services office when needed including but not limited to: help with clients, Food Bank, Human Services programs, the Senior Center, and the Salvation Army. Also provides community outreach and advocacy on behalf of young children.

Responds to public inquiries about youth programs made by telephone, e-mail, correspondence, or during public meetings.

Prepares for publication a variety of brochures, calendars, letters, posters, news releases, flyers, social media and related communications regarding youth programs in accordance with Town policies.

Develops short and long range plans; gathers, interprets, and prepares data for studies, reports and recommendations; coordinates department activities with other departments and agencies as needed.

Provides professional advice to supervisors; makes presentations to supervisors, boards, commissions, civic groups and the general public.

Communicates official plans, policies and procedures to staff and the general public.

Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; prepares annual budget requests; assures effective and efficient use of budgeted funds, personnel, materials, facilities, and time.

Determines work procedures, prepares work schedules, and expedites workflow; studies and standardizes procedures to improve efficiency and effectiveness of operations.

Prepares a variety of studies, reports and related information for decision-making purposes.

Coordinates and administers the youth services programs of the Town, including oversight of agency contracts.

Conducts youth service needs assessments; compiles assessment results and publishes reports.

Prepares grant applications. Administers private, local, state and Federal grant programs to meet youth service needs.

Monitors grant payments and collections.

Negotiates and administers youth service contracts. Monitors provider agency work products and services.

Maintains contacts with a variety of state and Federal agencies and community based youth service providers.

Serves as a youth services liaison to boards, commissions, educational institutions, government agencies, the media and

community based groups.


Serves as a member of various employee committees, as assigned.

Conducts fund raisers for various youth service programs.

Assists the Department in providing coverage and at special events and programs including the Senior Center.


Education and Experience:

A. Graduation from a four-year college or university with a degree in social work or human service, school counseling, public administration or a closely related field;

B. Three years’ experience in youth service program; or

C. An equivalent combination of education and experience.

Necessary Knowledge, Skills and Abilities:

A. Considerable knowledge of youth service programs and delivery systems; Knowledge of casework, group work, delinquency prevention and community organization methods, principles and practices; Considerable knowledge of state and Federal youth service grant programs; Some knowledge of local, state and Federal laws and regulations governing youth service programs; working knowledge of youth service and family development program design and evaluation; some knowledge of budgetary, accounting and reporting systems;

B. Skill in operation of listed tools and equipment; Skill in negotiating and administering youth service contracts.

C. Ability to analyze and interpret complex statistics and data relating to youth service programs; Ability to develop and coordinate varied youth service programs; Ability to establish and maintain effective working relationships with employees, supervisors, other agencies, program participants, community leaders, the media, and the general public; Ability to communicate effectively orally and in writing.


Valid state driver's license or ability to obtain one.

Passenger license requirement for van preferred.


Personal computer, including word processing, Outlook, and publishing software; calculator; copy and fax machine; phone; automobile.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear. The employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

TO APPLY: Jobs • Coventry, CT • CivicEngage (

Approval: June 2, 2003

Revised: December 17, 2012

Revised: October 10, 2018

Adopted by Town Council: October 15, 2018

We are an Equal Opportunity Employer.

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